FAQ About Our Spare Parts Support Q1: Does Archer Machinery provide spare parts for all the equipment it sells?
Yes, we are committed to full life-cycle support. We provide a complete range of genuine spare parts for every machine we supply, including XCMG cranes, SANY concrete pumps, SHACMAN trucks, and Archer loaders. We ensure that your investment remains productive for years to come.
Q2: How can I find parts for my specific truck or machine model?
To provide you with an accurate quote, please provide the VIN (Vehicle Identification Number) or the Serial Number found on your machine’s nameplate. This allows our technical team to identify the exact components—from engine filters to hydraulic valves—required for your specific configuration.
Q3: What if I need a large volume of maintenance parts for my fleet?
For fleet owners and construction companies, we offer “Maintenance Kits” which include all the necessary filters, seals, and wear parts for 500-hour or 1,000-hour service intervals. Buying these kits in bulk is more cost-effective and ensures you always have the right parts on hand to minimize downtime.
Q4: How fast can parts be delivered to my international project site?
We offer Global Express Shipping via DHL, FedEx, and UPS for urgent, small-to-medium parts. For heavier items like complete engines or transmissions, we arrange fast air freight or sea freight to your nearest port, ensuring your machinery is back in operation as quickly as possible.
Q5: Is there a dedicated catalog where I can browse thousands of parts?
Yes! For a more detailed search by part number or category, please visit our specialized parts platform: www.archerparts.com. There, you can find over 100,000 SKUs covering SINOTRUK, Weichai, and XCMG components.